Refund Policy
“Your satisfaction matters to us. We believe in transparency and fair practices for all transactions at Car Collages.”
Overview
At Car Collages, accessible at https://carcollages.com, we strive to ensure you are completely satisfied with your purchases, whether it is a digital product, service, or subscription.
This Refund Policy outlines the conditions under which refunds are provided.
Digital Products
Since we offer digital products (e.g., downloadable collages, digital guides, car graphics), refunds are generally not provided after a successful purchase and delivery due to the nature of digital content.
However, we may consider refund requests if:
-
The product was not delivered after payment.
-
The product file is corrupted or unusable, and we are unable to replace it.
-
Accidental duplicate purchases were made.
Services and Consultations
For any paid consultation or custom collage service:
-
Refunds may be issued if the service has not yet started.
-
If work has commenced, a partial refund may be provided based on the amount of work completed.
-
No refunds will be issued for completed services unless explicitly agreed upon under special circumstances.
Subscriptions
If you have subscribed to any newsletter premium access, membership, or recurring service, you may:
1️⃣ Cancel at any time before the next billing cycle.
2️⃣ Request a refund within 7 days of initial subscription if you are unsatisfied, provided you have not heavily utilized the service.
How to Request a Refund
To request a refund:
1️⃣ Contact us at 📧 info@carcollages.com with your order ID, purchase details, and the reason for your refund request.
2️⃣ Allow us 3–5 business days to review your request.
3️⃣ If approved, refunds will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Exceptions
Refunds will not be issued in the following cases:
-
Change of mind after a successful digital delivery.
-
Failure to read product/service descriptions before purchasing.
-
Issues outside our control (e.g., device incompatibility without prior consultation).
Chargebacks
We encourage you to contact us to resolve any issues before initiating a chargeback. We will work to find a fair resolution promptly.
Contact
For any refund-related questions:
📧 Email: info@carcollages.com
📞 Phone: 7405603332
Last Updated
This Refund Policy was last updated on July 6, 2025.